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Terms & Conditions

AQCparts.com Products Warranty

  • The warranty period will not be applicable to aqcparts.com products which failed to complete the Online Registration within the specified timeframe;
  • The fault/ defect/ damage of aqcparts.com products is due to negligence, abuse,  mishandling, misused, accident, overcharging or undercharging resulting from faulty alternator or other electrical system in the vehicle;
  • The fault/ defect/ damage of aqcparts.com products is due to negligence, abuse,  mishandling, misused, accident and/ or explosion caused by external event(s)/ factor(s);
  • The fault/ defect/ damage of aqcparts.com products due to the exposure to fire, flood and/ or other unusual event(s) not associated with the normal and common usage of an automobile product.;
  • Any incidental or consequential loss and damages directly or indirectly suffered and/or incurred as a result of failure of aqcparts.com products;
  • The warranty period will not be applicable to aqcparts.com products which failed to complete the Online Registration within the specified timeframe;
  • The fault/ defect/ damage of aqcparts.com products is due to negligence, abuse,  mishandling, misused, accident,overcharging or undercharging resulting from faulty alternator or other electrical system in the vehicle;
  • The fault/ defect/ damage of aqcparts.com products is due to negligence, abuse,  mishandling, misused, accident and/ or explosion caused by external event(s)/ factor(s);
  • The fault/ defect/ damage of aqcparts.com products due to the exposure to fire, flood and/ or other unusual event(s) not associated with the normal and common usage of an automobile product.;
  • Any incidental or consequential loss and damages directly or indirectly suffered and/or incurred as a result of failure of aqcparts.com products;
  • Any authorized/ unlawful tampering and/ or altering of any of the warning label(s), instructions label(s), manufacturing code, product code and/ or other safety marking and / or labeling on aqcparts.com products;
  • Warranty shall not be transferable and shall become inapplicable upon the transfer of ownership of the vehicle in which aqcparts.com products being installed/ used and/ or aqcparts.com products, or the transfer and/ or remove of aqcparts.com products from one vehicle to another vehicle;
  • Unauthorized repairing and/ or modification works has been carried out/ done towards aqcparts.com products purchased, either prior to or after the defect/ damages of the said products occurred; or
  • Any unforeseeable and/ or force majeure incident(s) occurred and/ or happened that caused the damages of aqcparts.com products purchased, in which it is not reasonably foreseeable by GMB Battery (KL) Sdn Bhd and Nxlub Sdn Bhd;
  • Lack of documentation proof and/ or inaccurate and/ or suspicious information/ claim provided by you would void the warranty.

AQCparts.com Lucky Draw Program

How to participate?

Spend a minimum of RM199 and above on aqcparts.com products.

Scan QR code provided to log in to the website, submit the online application form attached with the clear image of original receipt to be in the running of AQCparts.com Lucky Draw Program.

The contest will start on 1st march 2023 and will end on 30th September 2023 (both dates inclusive) (“The Contest Period”). The contest period may be changed by AQCparts.com management at its sole discretion. All entries received before or after the Contest Period shall automatically be disqualified.

The winners will be announced on www.aqcparts.com as indicated. AQCparts.com management shall contact the Winners via phone within six (6) weeks after the announcement of the Lucky Draw Winner for The Contest Period . In the event the Winners could not be reachable for whatsoever reasons or do not claim the prize within six (6) weeks from the date of notification, or the Winners are not ineligible or does not comply with the terms and conditions of this event, the prize may be forfeited and, at AQCparts.com management sole and absolute discretion, awarded to an alternate winner. Such alternate winner, if applicable, will be randomly drawn from all the other eligible participants. The decision of AQCparts.com management is final and binding in all matters.

Terms & conditions:

The following terms and conditions (the “Terms and Conditions”) shall apply to all contestants in this Lucky Draw Program hosted by AQCparts.com management).

This contest is open to all citizens of Malaysia except for employees of GMB Battery (KL) Sdn Bhd , Nxlub Sdn Bhd and or its affiliate companies and their immediate family members. AQCparts.com management reserve the right at any time to verify the eligibility of any participants and to disqualify any participants who do not meet the eligibility criteria.

For every minimum spending of RM99 of aqcparts.com products, you will be entitled to ONE (1) entry. Each contestant is entitled / eligible to submit more than one entry but each entry must be accompanied with ONE (1) original receipt / product bar-code dated within the contest period and with complete personal details filled up on online application form. Multiple contest entries submitted using the same original receipt / product bar-code will be disqualified.

All details and particulars submitted in this lucky draw must be accurate, true and complete. Incomplete, inaccurate or illegible entry form(s) will be disqualified.

Each winner is only entitled to win one prize for monthly prize, regardless of how many times their lucky draw is picked. AQCparts.com management shall be entitled to disregard the second and subsequent picks and re-pick a winner. The Monthly Prize Winners are also entitled to participate for Grand prize lucky draw. All prizes won are non-transferable and non-exchangeable or redeemable for cash. AQCparts.com management assumes no liability or responsibility whatsoever in respect to defect or deficiency of the prizes and will not entertain any correspondence in this regard. All winners shall accept the prizes on as “as is” basis. AQCparts.com management also makes no representation, warranty or undertaking whatsoever as to any implied terms and conditions with respect to the gift or prizes, including, without limitation, relating to quality, merchant ability or fitness for a particular purpose.

The original receipt (hard copy) must be kept by contestants and to be show during the prize redemption. Photocopied receipts are NOT acceptable.

All personal costs and/or any other costs, fees and/or related expenses as well as any taxable liabilities that are incurred to participate in the contest and to redeem the prize is the sole responsibility of the Winners.

By participating in this contest, participants consent to give their personal information and the AQCparts.com management reserves the right to publish, use the winners’ name and/or photographs plus their entries for purposes of publicity, advertising and/or trade without further compensation or notice and each participant is not entitled to make any claims for the use of their entries by the AQCparts.com management.

The winners are compulsory to collect the prize from indicate location, otherwise prize will be forfeited.

The organizer reserves the right, in its sole discretion, to disqualify any contest entries for contestant(s) that are found or suspected of cheating / hacking / tampering with the contest submission process, the operation of the contest and Terms & Conditions of this contest.

AQCparts.com management reserves the right to change the terms & conditions without prior notice.

The participants understand and agree that their participation in the Contest is at their own risk and AQCparts.com management is not liable to any person whether in tort, contract, statute or otherwise for any direct, indirect, incidental or consequential damages or costs in connection with their participation in the Contest. The participants acknowledge and agree that to the fullest extent permitted by law, AQCparts.com management disclaims all liabilities for any claims for damage, losses, costs and/or expenses arising from participation in the Contest.

The Contest and all information published and related to it (including text, graphics, symbols, icons, software and trademarks) are protected by copyright and trade mark and remains the sole property of AQCparts.com management.

AQCparts.com management shall not liable for any default in respect of the Contest due to any act of God, war, riot, strike, lockout, industrial action, fire, flood, storm, technical or system failures or any event beyond the reasonable control of AQCparts.com management.

Liability and Responsibility

1. Customers/ Participants shall assume full liability and responsibility in case of any liability,mishap,injury, damage, claim or accidents (including death) resulting from their participation in prize redemption and/or utilization of the prize. The Organizer shall not be responsible for any liability,mishap, loss, damage, claim or accident (including death) in any manner whatsoever.

2. The Organizer is not responsible for any error, omission, interruption, deletion, defect, delay in Operation or transmission, communications line failure,theft or destruction, unauthorized-access to, or alteration of, user or member communications, or any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet and/or websites.

3. The prize is provided on an “as is” basis and, except as otherwise prohibited by applicable law, the Organizer expressly disclaim any warranty of any kind, including, but not limited to warranties of merchant ability, fitness for a particular purpose, and non-infringement. The Organizer cannot guarantee and does not promise any specific results from use of the AQCparts.com wedsite page. No advice or information,whether oral or written, obtained by you from us, or from or through the AQCparts.com wedsite page shall create any warranty not expressly stated herein.

4. The Organizer shall not be held liable or responsible for any delay and/or failure in the receipt of entry due to the inability of the respective Internet Service Provider (ISP) company and/or telecommunication network to provide timely and/or efficient internet and/or telecommunication services. 

Organizer’s Rights

By submitting your information, all Customers/ Participants are agreed and acknowledge that all intellectual property rights there to shall belong to the Organizer. The Organizer shall have the exclusive right to use, edit, modify and publish the entry submitted by all the Participants,publish the names of the Participants, in any way it deems fit for any advertising, trade, promotional purpose and for any other reason whatsoever, without any further notice to the Participants and the Participants shall not claim ownership or any payment or compensation on the materials. For the avoidance of doubt, the submissions will not be edited for judging purposes.

Other Terms and Conditions

1. All purchase receipts submitted must be original and all creative works shall not breach any intellectual property rights belonging to any party. The participants shall not pose, distribute, reproduce or submit in any way whatsoever, any materials containing any other party’s intellectual property rights, including but not limited to copyrights, or other proprietary information owned by another party without obtaining the prior written consent of the owner of such intellectual property rights or proprietary information. If you believe that your work has been copied and posted in a way that constitutes an intellectual property infringement, please contact the Organizer.

2. This Terms and Conditions is prepared in English only. Customers/ Participants are agreed to be

bound by the Organizer Rules and Regulations, and the decisions of the Organizer.

Data Protection

1. Customers/ Participants agreed that you have read and understand the policy in this Terms and Conditions as well as Organizer’s privacy notice by providing personal data to the Organizer.

2. At times, the Organizer may retain third parties to process the Customers’ / Participants’ personal details. All such third parties are contractually obliged not to use the Customers’ /Participants’ personal data in any way other than that which is specified herein.

3. Under the Malaysian law,the customers’/participants rights include:

a. The right to withdraw their personal details at any time by contacting the Organizer at [email protected] and providing the Organizer with their name and email address so that the Organizer may remove it.

b. The right to obtain a copy of the personal data which the Organizer holds about the customer (the Organizer reserves the right to charge a small fee for the exercise of this right).

c. The right to have incorrect personal data that the Organizer holds about the customer corrected.

4. If Customers/ Participants wishes to raise any data protection issue with the Organizer, or exercise

any of his/her legal rights, please contact the Organizer at [email protected].

5. The Organizer takes reasonable precautions to keep the all Customers/ Participants personal data secure, and require third party data processors to do the same. Please note,however, that the Organizer may release Customers/ Participants personal data if required to do so by law, or by search warrant, subpoena or court order.

The Terms and Conditions shall be governed by Malaysian Law